For citizens

Report local issues without the follow-up chase.

Public360 gives citizens one place to raise complaints, attach proof, track progress, receive verified updates, and keep a clear record of what happened.

1 min

to raise an issue

24/7

status visibility

2

language-ready app

Public360 mobile app screen

Raise the right issue with the right detail.

Public360 turns scattered calls, messages, and paper notes into structured complaints that civic teams can route, prioritize, and resolve faster.

Roads and streets

Report potholes, damaged roads, street lights, traffic signals, and unsafe crossings.

Location + photo proof

Water and drainage

Raise leakage, blocked drainage, water supply, sewage overflow, and pipeline issues.

Ward-wise routing

Public safety

Share safety concerns, damaged public assets, hazardous spots, and urgent local risks.

Priority escalation

General requests

Send local service requests, suggestions, follow-ups, and community-level concerns.

Track every update

A clear journey from complaint to closure.

Citizens should not have to guess whether an issue was received, assigned, delayed, or completed. The timeline makes each handoff visible.

01

Submit

Pick the issue type, add your location, describe the problem, and attach proof.

02

Route

Public360 helps identify the right ward, department, and field owner for action.

03

Track

Follow status updates from received to assigned, in progress, reviewed, and closed.

04

Confirm

Review closure notes, proof, and communication so the issue history stays clear.

Live complaint timeline

Follow progress without calling again.

Each complaint keeps a timeline of ownership and movement, so citizens can understand what is happening without repeated manual follow-up.

Issue received

100%

Assigned to officer

82%

Field visit scheduled

58%

Closure review

28%

Public360 mobile app

Civic action in your pocket.

Report, track, respond, and receive verified local updates from a mobile experience built for everyday citizens.

Guided reporting for common civic issues

Photo, location, and contact details in one flow

Status alerts from assignment to closure

Built for trust, access, and clarity.

Public360 supports digital citizens and assisted users, while keeping complaint records structured and accountable.

Proof helps teams act faster.

Citizens can add images, notes, and location details so field teams know what to inspect before they arrive.

Photo attachments

Map and landmark details

Issue category and urgency

Assisted reporting

Office staff or local volunteers can help citizens submit an issue when app access is difficult.

Local language access

The citizen flow is designed for Tamil and English support so more people can participate.

Transparent records

Every complaint keeps a clear timeline, status, proof, and communication history.

Citizen questions

Before you raise an issue.

Public360 is designed to make issue reporting easier for citizens and more useful for the teams responsible for action.

Contact Public360

Let's build a clearer civic workflow.

Share your details and our team will reach out to understand your constituency, department, or civic organization requirements.

Email

dreamsparkrealtydeveloper@gmail.com

Phone

+91 75980 85180

Service coverage

Constituencies, civic teams, and public service offices

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