Platform

The civic operating layer for issue resolution.

Public360 connects complaint intake, routing, officer execution, citizen updates, and MLA visibility in one accountable platform.

Explore capabilities

40+

issue categories

routing support

360

constituency view

Live command center

One dashboard for daily civic operations.

Public360 turns fragmented calls, WhatsApp messages, field notes, and desk complaints into a structured operating view that teams can act on.

Open

1,248

Assigned

812

At risk

Ward heatmap

76%

Officer updates

62%

Citizen notifications

88%

Closure proof

54%

Core modules

Everything needed to move from complaint to closure.

The platform is modular, so teams can start with the workflows they need today and expand into deeper civic intelligence over time.

Citizen intake

Capture category, location, proof, priority, and citizen details from mobile, web, or assisted channels.

Smart routing

Route work by ward, department, issue type, urgency, and responsible officer with clear ownership.

Officer workspace

Assign tasks, update field progress, add completion proof, and close work with a visible audit trail.

Civic intelligence

Track pressure areas, repeated complaints, SLA risk, demand patterns, and department performance.

Built around accountable data.

Role-based access

Audit-ready timelines

Ward and category filters

Escalation rules

Closure proof

Monthly intelligence reports

Integration-ready

Connect citizen apps, desk intake, field teams, and internal reporting processes.

Secure by role

Give every stakeholder the view they need without exposing sensitive operational data.

Communication built in

Notify citizens and teams when work is assigned, updated, escalated, or closed.

Public360

Run every civic workflow with one connected view.

Configure categories, departments, wards, SLAs, and reporting rules around your team.

Request demo

Contact Public360

Let's build a clearer civic workflow.

Share your details and our team will reach out to understand your constituency, department, or civic organization requirements.

dreamsparkrealtydeveloper@gmail.com

Phone

+91 75980 85180

Service coverage

Constituencies, civic teams, and public service offices